Free initial diagnostics
Understand the fault before agreeing to a repair.
Your device. Your next step.
Choose your device, describe what has changed and prepare a clear enquiry. We assess the fault and agree the repair with you.
Choose the closest match. We’ll help with the details.
Choose a device to begin.
Choose a preference. The team will confirm what’s suitable.
Callouts and initial diagnostics are offered free of charge. Please confirm availability before travelling or sending a device.
Optional, but helpful. You don’t need to diagnose the fault.
Keep passwords and payment details out of your enquiry. Your notes stay in this page until you choose to share them.
Understand the fault before agreeing to a repair.
We explain the proposed repair and cost. You decide.
Keep your paperwork and ask about your repair’s cover.