Start with an assessment.
Initial diagnostics are free. A repair price is agreed after we understand the fault and proposed work.
Straightforward service payments
Agree your repair.
Arrange payment.
We explain the service and cost before you proceed. Payment arrangements are confirmed directly with the workshop.
Clear details.
A considered decision.
Check the proposed work, price and arrangements before agreeing your repair. Contact the workshop if anything needs explaining.
Confirm how to pay.
When your repair account is available, review and accept the workshop’s quote there. PayPal payment is offered only for the accepted repair and agreed GBP total. Call us if online access is not yet available.
Keep your paperwork.
Your account keeps the agreed quote, progress and verified payment record. Keep this paperwork and the information about your three-month repair warranty.
A question about payment?
Speak to
the workshop.
Call 01553 769567 or email kle@engineer.com. Include the repair details so we can help.
Keep payment details private.
Never send a card number, security code, bank login or password in an email. If you receive an unexpected request for payment, call the workshop to check it.
Service terms & cancellation