Your starting point
Free initial
diagnostics.
Understand the fault first. Contact the workshop to arrange an initial assessment for your device.
No repair commitment at this stage.Clear from the start
Know the cost.
Before you commit.
The right repair depends on your device, the fault and suitable parts. We explain the proposed work and price before you decide.
Free initial
Your individual repair
Quoted.
Then agreed.
We consider the model, condition, symptoms and parts needed. Your quote explains the proposed work and cost before it is agreed.
- You decide whether to proceed.
- Timing is discussed after assessment.
- No fix, no fee on repairs.
A little clarity goes a long way
Good to know.
Ask the workshop about the details of your repair before you agree the work.
Why isn’t there one price for each type of device?
Devices that look alike can need different parts and work. A fault description helps the first conversation; assessment establishes what repair is possible and its cost.
What does no fix, no fee mean?
If your device cannot be repaired, we do not charge you for a repair. Ask the team how this applies to the work you are discussing before proceeding.
Are callouts free too?
Initial diagnostics and callouts are offered free of charge. Contact us with your equipment and location to confirm availability and an arrangement.
When will I pay?
Payment arrangements are confirmed with the workshop for the agreed service. Do not send card details by email.
What about the warranty?
Repair work includes a three-month warranty. Ask about the cover for your repair and keep your paperwork. Your statutory consumer rights are unaffected.
Your local workshop
Let’s look at your options.
Call with your device model and symptoms, or prepare a repair enquiry.