Send Your Device
Send Your Device
Prepare your board or device properly for secure mail-in diagnosis and repair.
How to Package Your Device
Use secure padding and a suitable box to protect the board or device in transit. Anti-static protection is recommended for exposed PCBs where appropriate.
- Wrap securely
- Protect connectors and fragile areas
- Use tracked delivery
- Include relevant fault details if requested
Mail-In Guidance
We recommend using a tracked and insured delivery service where appropriate. Careful packaging helps prevent transit damage and speeds up safe handling when your item arrives.
Before You Send It
- Remove unnecessary accessories unless requested
- Clearly identify the fault where possible
- Package loose boards carefully
- Ensure contact details are included if needed
Ready to Send It In?
Start with a diagnostic request and prepare your item for secure mail-in assessment.